Feel free to talk to us! 214-396-5288

17 responses to “Testimonial”

  1. My father’s plan for assistance as he aged was to never need any assistance! At 80, he was healthy and independent. That seemed to change before my siblings and I even recognized what was happening. First, he developed diabetes. That was followed by cancer. Then, a devastating brain injury that required surgery and rehabilitation occurred. When the brain bleed returned, he was put on hospice care. We didn’t expect him to survive much longer. He had trouble speaking, walking, and sleeping. He was angry or depressed much of the time. He hated the idea of needing help, so he took out his frustration on his caregivers. Finding help wasn’t difficult. Keeping help was almost impossible! We felt helpless and hopeless. This wasn’t how we wanted our father’s life to end.

    Suzanne Moore was an answer to our prayers. She never took his attacks personally. Her sense of humor brought joy back into the household. To our surprise, little by little, my father’s health has improved. He still has trouble communicating at times, but his speech has greatly improved. He loves to make people laugh. He is no longer a fall risk. At times, he dances as he moves across the room. He’s sleeping better and he’s eating better. Best of all, we are planning for his future again.

    Thank you, Suzanne! Your passion for assisting seniors in crisis and your knowledge of how to care for them is amazing. You have almost worked yourself out of a job. Could there be a better tribute to your skill? What a difference you have made in our lives!

  2. “You are a good man.” That was true for my dad and it is also true for you. I will hear those words in my head to the end of my days. My father loved you. You made an amazing difference in his life. I will always be grateful for that. Please accept this small token of my appreciation for the care and comfort that you gave him.

  3. Dear Pat,

    Thank you for loving my father. When I took him to the Veranda from the hospital, I didn’t think he would live another week. I’m convinced that the only reason he was able to get up again was because there was an angel there who loved him back to life. Thank you for sleeping on the floor next to him all those nights. He loved you and I will always be grateful for the compassion you showed him. Please accept this small token of my appreciation for the love and care you sent his way.

  4. Dear Delroy,

    Thank you so much for coming to my father’s funeral and for caring for him during the last year of his life. I’m convinced that he only lived as long as he did because of the great care that he received. I will be forever grateful for the memory of him singing in his wheelchair and swaying to the music he loved. You made a difference in his life and that is a great comfort to me. Please accept this small token of my appreciation for all you did for him.

  5. Dear Shan,

    Thank you for the care that you gave my father. He “forgot” that he wasn’t at home during those last months. It was a wonderful blessing that he thought of The Veranda as his house. I will always be grateful that you traveled to his funeral. I will always remember that his funeral service was filled with his family. Please accept this small token of my appreciation for making a difference in his life.

  6. Dear Miriam,

    “Good morning!” Those words echo in my mind. When Suzanne told me what a difference you made in my father’s life, I realized that I should have met you at the door on his final day with a hug and a thank you. He was not a “morning person”, but I’m sure that your love and care made it easier to start the day. Thank you for the difference that you made in his life. Please accept this small token of appreciation for the love and compassion you showed my father.

  7. Sis,

    As the tears stream down my face writing these words to the people you selected to care for our father, I realize that I could have said every word to you and so many more. When it’s not so hard, I’ll write you a long letter telling you how much you changed my life and how much I love and appreciate you. For now, we will be sisters and our love will be quiet and comforting. I’m gone every weekend this month except the 22nd. See if you that weekend works for you. If not, we’ll find one in May…or this summer. I have so much to share with you.

    Love,

    -Brenda

  8. Suzanne and team did an excellent job of caring for our loved one, Phillip. He was a difficult personality, but through their efforts he was at peace and well cared for through out his time with them. When he passed, their team was very emotional and I could tell that they truly loved him as one of their own. Thank you everyone for all your caring and compassion.

  9. I am writing in behalf of S.W. Veranda Residential Care Home.
    My father, who is 80 and living with a bad form of Dementia/Alzheimer’s disease is one of their patients.
    This transition for us as a family has been heartbreaking. Seeing our father decline so fast is sad to watch.
    And the only peace and hope we have right now is that he is at this wonderful facility.
    The amount of care, rehab, special attention, and love he is receiving from this amazing staff is simply the best.
    My dad has been at a couple of these types of facilities with unfortunately not so good results.
    At this facility, we have heard and seen so many positive things that have happened to our father.
    Although prognosis is not good with this type of disease, he is at peace with this certain facility and the staff.
    He seems to be doing better (or better as expected) BECAUSE of this place. The techniques and involvement that they bring to him is simply a miracle at times. With this disease, you have your good days and your bad days but it seems to us, there have been more good days because of this type of treatment he receives from these good people at this type of facility.
    So we as his children can’t say thank you enough.
    In this most difficult stage for our father, this staff and facility make it a little easier to bear.

    Thank you,

  10. Our father has Dementia, and has had a rough time the last couple years. Due to my aging mother’s difficulty in taking care of him, it came time to find a place for our dad. That was the hardest thing to do, in more ways than one. We thought we had done our due diligence, and found a nice place, but, it was not a good fit for him. It took a couple different facilities, before we finally found S.W. Veranda Residential Care Home. I cannot say enough about this care home. But, most importantly, Dad is “home”. He used to just stay in his room, 24/7, at the other facilities, and was not happy at all. However, since moving into SWRCH, he is a different person. It still surprises us that every single time we visit, he is sitting in the living room!! This is a huge deal! He praises the caregivers there as friends. We finally feel at peace knowing he is being taken care of in a way that is positively influencing him. And, that is such a blessing for our mom, as this is not an easy thing for any couple. The staff is on top of giving his medications at the right times, for the right reasons. Home health and doctors come to the home as needed and consistently. The pharmacy delivers his meds. Delicious meals are prepared and our dad ACTUALLY sits at the table to eat!! This has not happened any where else! The house, and his room, have always been so clean every single time we visit. I could go on and on, but, just know that we are so very thankful that our dad is at home at the Veranda Care Home.

  11. My father is at S. W. Veranda and we are grateful for the services and employees there who provide my dad with a caring, kind and positive place to live. They encourage him in his progress, eating, rehab suitable for his dementia and other health difficulties. He was at 2 other facilities and this is the one that is his new forever home. He is happier then he has been in a long time. He has made exceptional health progress for someone in his condition. They encourage him in ways that are helping him choose to not just lie there in bed, but be part of this home. It is truly a home environment that has changed his and our life. We do not worry anymore about his care, because he is truly watched over and cared for in the best possible ways. Doctors come to the home and visit him, so he won’t have to leave. The pharmacy is close where they can deliver his meds to home. Wonderful meals are provided. My father is extremely selective in those he likes, but has considered the employees friends. Even when he is struggling health wise, they are on top of his care immediately. We receive videos and picture updates, along with text updates regarding my dad. Family visits are very comfortable in the home! They have taken the worry and burden off of my elderly mom and she is finally comforted in the fact that my dad is safe and protected and cared for by professionals who can give my dad all the medical care that he needs. Again, we are grateful!

  12. My father, Milo Berg was a resident at the Veranda Residential Home in Carrollton for almost two years. He was brought there after a hospital stay and near kidney failure as it became obvious that remaining in his apartment, even with family help and visiting caregivers, could not fully take care of his needs.Prior to moving in to the Veranda, we were constantly battling pressure sores and urinary tract infections because of his in ability to move around — and his diet was less than optimal. It was a real struggle just to maintain a normal.All that changed when he moved in to the Veranda. They welcomed him warmly and kept him on a healthy schedule with home cooked meals (which he loved) and constant supervision. He was cleaner, better rested and happier within a week — and no more problems with pressure sores. He was able to sit outside (very important to him) and eat his meals with friends instead of constantly being alone. We feel he got the best possible care and was treated with respect and kindness. He was able to live his last years at home at the Veranda, instead of feeling like he was in an institution.Thanks to Suzanne, my entire family had peace of mind knowing he was comfortable and safe.

  13. When it was time to place my dad in assisted living I was looking for a residential home situation for him rather than an institutional facility. I found exactly what I was looking for at the Veranda at Rosemeade. He was in a four-bedroom home with three other men at similar stages of life. The home was very clean and roomy. The attendants cooked nutritious meals which the residents ate at the kitchen table. They kept dad clean and well-groomed
    I was impressed with the close relationship that developed between dad and the attendants. When I visited I would often find the attendant sitting on the floor talking to dad and perhaps rubbing his legs, feet or scratching his back. Dad was an alumni of Ohio State, and he treasured the nickname “Buckeye” given to him by the attendants.A final kudo is that the owner, Suzanne, held a party for every holiday, giving families a chance to interact with their loved ones in a group setting.I would definitely recommend The Veranda at Rosemeade for families who want a residential experience for relatives in need of care and assistance.

  14. I highly recommend Suzanne Walters and the Veranda Residential care home.
    I have know Suzanne for many years as she and her staff took care of my mother who suffered from dementia and Alzheimer’s.
    After moving my mother from a variety of unsatisfied places I found Suzanne. My mother was her happiest while she was in her care and my mind was so relieved and I didn’t worry about her as much and feel like I had to always be checking on her care. The staff are amazing! Very caring, very communicative with family, food is very tasty. I just can’t stress enough how wonderful they are.
    If you’ve searched and searched and are discouraged with all the inadequate facilities you’ve seen then know there is still a place where they genuinely care. Thanks to Suzanne, my entire family had peace of mind knowing she was comfortable and safe.

  15. I am so thankful for Suzanne and her staff! My mother is only 65 and has Alzheimer’s. I have spent the last 2 years desperately trying to find my mom a safe and family environment. Until I found Suzanne, my mom had been in 4 different living situations that have taken a toll on both of us. She has been in homes that hire felons that have harmed my mom, in homes that have refused to buy groceries and feed the residents nutritional meals. She has been let out to wander the streets, and been picked up by the police in the middle of the night. It makes me sick to think about all this, but you just never know until it’s too late. I refused to give up and put her in a nursing home at her age, and I am so glad I kept looking. I do not understand this horrible disease, nor do I understand the medical industry when it comes to taking care of my mom. Suzanne has introduced me to the best doctors, nurses, and programs that have been able to find the correct medications, therapy, and helped relieve some of my expenses that I was struggling to pay. My mom is happy, and for the first time in years, she is stable and doing great! She lives in a beautiful, well-kept home with a caring staff that takes care of her 24/7. When you first drive up to one of Suzanne’s homes, you see things like fire alarms, sprinkler systems, and cameras. When you walk in, you are greeted by caretakers who love what they are doing and residents that are happy and in a healthy environment. You will see a schedule of daily activities, a daily nutritional meal plan, and journals on each resident. If you are not seeing these things when looking for a place for your loved one, DO NOT leave them in the care of those people! So many homes are strictly just business and not in it for the ministry and desire to care for people. In the time my mom has been living in one of Suzanne’s homes, Suzanne and her staff have gone way beyond what is expected to help my mom adjust and give me some relief to work and take care of my family. I can’t say enough good things about Suzanne and her staff, and I gladly put my mom’s life in their hands.

  16. Best Elderly residential care home it’s very clean, the staff are caring and compassionate food is great and well prepared.Administrator runs a very tied shift.

  17. What a fabulous home away from home.. caregivers are 100% in love with each resident. Just look at their smiles. Everyone smells clean and fresh. I was there during lunch. Food looked so amazing. Get on the waiting list now…

Leave a Reply

Your email address will not be published. Required fields are marked *